dkbd Terms and Conditions

1 General Provisions

These terms and conditions ("Terms") form a legal agreement between dkbd ("Platform", "we", "us") and the user ("you", "player"). By accessing or using the dkbd website, mobile version or any related services, you agree to comply with these terms and conditions.

dkbd reserves the right to amend these terms and conditions at any time. Continuing to use the platform after changes take effect will be considered acceptance of the revised terms. We therefore recommend visiting this page regularly.

1.1 Scope of Services

dkbd operates an online casino and betting platform for players in Bangladesh. Our services include slot games, live casino, cricket betting, football betting, fishing games and other entertainment gaming activities.

1.2 Order of Precedence

In addition to these terms and conditions, individual bonus offers, promotions or special events may have their own separate rules. In case of conflict, the terms of the specific bonus will take precedence over the general terms and conditions.

2 Eligibility and Account Registration

2.1 Age Requirement

You must be 21 years of age or older to participate on the dkbd platform. Registration and play are permitted only for those aged 21 and above. If an account belonging to a minor is identified, it will be closed immediately and deposited funds may be forfeited.

2.2 Registration Requirements

To create an account, you must meet the following conditions:

• You must be 21 years of age or older.
• All information you provide must be accurate, complete and up to date.
• You may hold only one account in your own name.
• Opening multiple accounts from the same household or the same IP address is prohibited.
• You may not share your account credentials with any third party.
• Transferring or selling an account is strictly prohibited.

2.3 Identity Verification (KYC)

dkbd reserves the right to verify your identity at any time. We may request a national identity card, passport or other government-issued document as needed. Withdrawals may be put on hold until verification is complete.

2.4 Account Security

It is your responsibility to keep your account password confidential. Any activity carried out from your account will be treated as your own activity. If you suspect unauthorized access to your account, contact our support team immediately.

3 Deposits, Withdrawals and Payments

3.1 Deposit Rules

You can deposit funds on dkbd using bKash, Nagad, Rocket and Upay. The minimum deposit amount for each method is ৳200. Deposited funds are generally credited to your account instantly.

3.2 Withdrawal Rules

The minimum withdrawal amount is ৳500. Standard withdrawal processing time is 5–30 minutes. Additional time may be required if verification is needed.

• Withdrawals can only be made to the same payment method used for the deposit.
• The name on your account and the name on your payment account must match at the time of withdrawal.
• Wagering requirements must be met before bonus funds can be withdrawn.
• Withdrawals may be temporarily suspended in the event of suspicious activity.

3.3 Currency and Tax

All transactions are conducted in Bangladeshi Taka (BDT / ৳). Any applicable taxes or charges are entirely the responsibility of the user. No tax-related claims may be made against dkbd.

4 Bonuses and Promotions

4.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to ৳20,000. To withdraw this bonus, the combined total of the original deposit and bonus amount must be wagered 10 times (10x).

4.2 General Bonus Terms

• Each bonus offer has its own specific terms and conditions as stated in the offer details.
• A bonus may only be claimed once unless otherwise stated.
• Bonus funds are managed separately from the main account balance.
• Attempting to withdraw before wagering requirements are met may result in the bonus being cancelled.
• Irregular betting patterns or bonus abuse may result in the bonus being forfeited.
• dkbd reserves the right to modify or cancel any promotion.

4.3 VIP Program

dkbd's VIP program has three tiers: Bronze, Silver and Gold. Through regular gaming activity you can advance to higher tiers and enjoy weekly cashback benefits:

• Bronze: up to 0.5% cashback per week
• Silver: up to 1.0% cashback per week
• Gold: up to 1.5% cashback per week

VIP benefits, tier criteria and rewards may be changed at any time at dkbd's discretion.

5 Gaming Rules

5.1 Fair Play Policy

dkbd is committed to ensuring a fair and transparent gaming environment. Our games are developed by certified software providers and are regularly tested. Every outcome is determined entirely at random using Random Number Generator (RNG) technology.

5.2 Prohibited Activities

The following activities are strictly prohibited and will result in account closure if detected:

• Using fraudulent or deceptive methods.
• Exploiting software bugs or technical errors.
• Hacking or gaining unauthorized access to another user's account.
• Playing with bots or automated software.
• Money laundering or transacting with funds from illegal sources.
• Using multiple accounts to collect bonuses.
• Coordinated betting against the platform (collusion).

5.3 Technical Issues

If a game remains incomplete due to server problems, network disconnection or any other technical fault, dkbd reserves the right to void the result of that round or replay the game. In such situations, the game history and server logs will be treated as the definitive record.

6 Personal Data Protection

dkbd places the highest importance on protecting your personal data. Our platform is secured with SSL encryption technology. Details on how your data is collected, stored and used are set out in our Privacy Policy.

6.1 Data Sharing

We do not sell your personal data to third parties. However, necessary information may be shared with designated partners for legal compliance, fraud prevention or service delivery purposes.

6.2 Cookie Policy

Our website uses cookies that help improve the platform experience. Cookies can be controlled by changing your browser settings, though some features may become limited as a result.

7 Responsible Gaming

dkbd takes responsible gaming very seriously. We believe gaming is an entertainment activity and should never have a negative impact on your financial or mental well-being.

7.1 Self-Control Tools

We provide players with the following tools:

• Setting deposit limits (daily, weekly or monthly)
• Setting betting limits
• Temporarily pausing the account for a set period (self-exclusion)
• Permanently closing the account

For more information about responsible gaming, please visit our Responsible Gaming page.

7.2 Problem Gambling

If you feel that gaming is having a negative impact on your life, please contact our support team immediately. Our 24/7 live chat service is always ready to assist you.

8 Account Closure and Restrictions

8.1 dkbd's Rights

dkbd reserves the right to temporarily suspend or permanently close any account without prior notice in the following circumstances:

• Violation of any provision of these terms and conditions
• Fraudulent or dishonest activity
• Evidence of cheating
• Operating multiple accounts
• Involvement in illegal activities
• Providing false or inaccurate information

8.2 User's Right to Close Account

You may close your account at any time by contacting our support team. Any legitimately earned funds may be withdrawn in accordance with the applicable terms and conditions before the account is closed.

9 Limitation of Liability

dkbd always strives to ensure a reliable and uninterrupted service. However, we are not liable for the following:

• Issues caused by internet connection failures
• Failure of third-party software or services
• Unexpected technical errors or server outages
• Losses arising from the user's own negligence or data breach
• Circumstances beyond our control (force majeure)

In no event will dkbd's total liability exceed the net amount you deposited in the 30 days prior to the relevant incident.

10 Dispute Resolution

10.1 Complaints Process

If a complaint or dispute arises, please first contact us via our 24/7 live chat service or by email at [email protected]. We will review your complaint and work toward a resolution as quickly as possible.

10.2 Priority of Evidence

In the event of a dispute, dkbd's server logs and records will be treated as the final and authoritative evidence. Screenshots or other third-party evidence will not be accepted.

11 Copyright and Intellectual Property

All content on the dkbd platform — including logos, designs, graphics, text, software and other materials — is protected under the intellectual property rights of dkbd or its licensors. Copying, distributing, publishing or commercially using these materials without prior permission is strictly prohibited.

The intellectual property rights for game software and content belong to the respective game providers (such as Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, Microgaming, NetEnt and others).

12 Amendments and Termination of Terms

dkbd reserves the right to partially or fully amend these terms and conditions at any time. For significant changes, we will publish a notice on the website. Continuing to use the platform after changes take effect will be considered acceptance of the new terms and conditions.

If any provision of these terms and conditions is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.